Reidenberg makes several technological and policy recommendations:
Lastly here are some interesting concluding thoughts from Reidenberg:
Prediction: Facebook and similar social media sites could potentially be a prime candidate of a class action suit. As they continue to collect volumes of information from its users, it is possible to hold them subject to the Fair Credit Reporting Act. The reason, Facebook is increasingly being used to screen employees.
Ultimately if policies are transparent, technology is utilized, and education is enhanced, companies can fully embrace social media as an effective tool to better their brand.
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